Analytics>Insight
Insight
Total Inbound Leads
1,423
↓10%
Volume Over Time
MonTueWedThuFriSatSun
14 - 21 Sep 2026
6 - 13 Sep 2026
Median Triage Latency
1.8 min
↑15%
Latency Over Time
MonTueWedThuFriSatSun
14 - 21 Sep 2026
SLA Ceiling (3.0 min)
Conversion Lift
+34.8%
↓3%
Lift Over Time
MonTueWedThuFriSatSun
14 - 21 Sep 2026
6 - 13 Sep 2026
Conversion Rate
23.87%
↓1.23%
Product Views
2,341 sessions
87.23%↑10.74%
Added to cart
1,253 sessions
47.87%↓3.33%
Reached Checkout
208 sessions
23.95%↑5.44%
Sessions Converted
258 sessions
18.14%↑3.34%
Sessions
1,234
Users per 6 hour
MonTueWedThuFriSatSun
Customer Cohort Analysis
CohortW0W1W2W3W4W5
All Users100%58%32%27%15%15%
20/08-26/08
27/08-02/09
03/09-09/09
10/09-16/09
17/09-23/09