Platform Feature Catalog
Explore the architectural capabilities, operational workflows, and configuration views of NousHub.
Hybrid Kanban Board
Interactive drag-and-drop lead pipeline with 3 preset column templates (Lead Lifecycle, Priority Tiers, Action Status) and custom column mapping.
Daily Review Queue Drawer
Floating badge counter opening a slide-out drawer for rapid keyboard-driven draft triage (j/k to cycle, a to approve, e to edit).
3-Column Conversation Action Center
Full conversation view with lead metadata sidebar, color-coded thread history, grounded draft citations, and 1-click human takeover.
Calendar Booking Slot Proposer
AI-assisted meeting scheduler that inspects calendar availability and injects verified scheduling links into customer draft responses.
Priority Segmented Slider
Three-zone continuous 1-100 bar with draggable dividers between Low, Medium, and High tiers enforcing a mandatory 5-point buffer constraint.
Escalation Matrix WHEN-DO Builder
Combinatorial AND/OR logic builder with unlimited rules. Detects sentiment, SLA risk, and VIP keywords; immediately pauses autonomous operations.
Alerts WHEN-DO Builder
Independent notification engine dispatching alerts to Slack and Telegram upon VIP arrivals while AI operations continue without pause.
Dual-Sync Labels Manager
Labels created on the platform automatically mirror bidirectionally to the connected Gmail or Outlook mailbox folders.
2-Type Filters Manager
Sectioned manager distinguishing Inbound Noise Filters (which drop junk prior to pipeline ingestion) from Label Assignment Filters (auto-tagging).
KB Chunk Inspector & Scoring
Verifiable citation viewer revealing exact source documents, token lengths, and mathematical relevance scores for every RAG draft.
Unanswered Questions Hub
Surfaces recurring lead questions that lack grounding in collateral. One-click 'Answer' modal fills knowledge gaps immediately.
Discrepancy / Correction Chat
Interactive inline agent conversation allowing operators to update pricing, facts, and outdated collateral without re-uploading documents.
AI Persona Studio & Live Simulator
Brand voice editor with continuous tone sliders, signature blocks, and live conversational sandbox evaluating response grounding.
Immutable Audit Trail
Chronological security stream tracking all auto-dispatches, human takeovers, and rule executions with slide-out JSON payload inspector.
Tools & MCP Integrations Grid
Model Context Protocol tool manager with connectivity pings, OAuth handshakes, and configurable parameters for external CRM tools.
Safety Guardrails & Rate Limits
Organization-wide safety bounds, maximum auto-dispatch caps per hour, and emergency circuit breakers to halt agent execution.
Subscription & Usage Billing
Tiered subscription management, invoice downloads, and real-time lead quota tracking across the 3 standard pricing plans.
Developer API Key Management
Self-service issuance and revocation of scoped API tokens for custom webhook ingestion and CRM integration.